I travel to Vancouver regularly on business and always stay at the Sutton Place Hotel. It is truly a top end hotel from the well appointed lobby, excellent restaurant, beautiful guest suites and most important of all 5 star pulse customer service. Every staff member greets you with a pleasant smile and no request is considered too small. I stay in La Grande Residence where the one and two bedroom fully equipped suites make your stay, wether it is only a few days or a couple of weeks, relaxed and stress-free. The staff are so customer oriented that they always greet yu by name when you call the front desk and make you feel welcome on arrival by saying "Welcome back to the Sutton Place". The beds are very comfortable, you get an excellent sleep. The hotel is the preferred location for many Hollywood actors and crew shooting in Vancouver but the hotel staff treat every guest just as if they were an Oscar winner!

Sutton Place hotel was a great stay! The location at Burrard and Robson makes it super convenient for shopping and eating - lots of great locations around. Service was spot-on from all the staff. The hotel is a bit old but everything was still clean and renovated. Rooms were roomy and beds really comfortable. I only have 2 complaints - the parking is outrageous (40$ per night), and the hotel charges for internet (20$ per day). I think the hotel would be much better value if they would eliminate or lower some of these charges! Can definitely recommend this hotel for anyone wanting to stay in downtown Vancouver!

I stayed at the Sutton Place Vancouver for a 4-night business trip. During my stay I, unfortunately, came down with a really bad cold, so I used Room Service, which was excellent. I also ate in the dining room (excellent service). The "gift shop" is really more of a convenience store than a gift shop, but there are plenty of other souvenir-type shops around. Convenient walk to shops, restaurants and the stunningly beautiful Vancouver Convention Centre. Very, very comfortable bed. (No back pain, yay!)

We stayed here for 5 nights in a grand suite. The rooms were lovely - plenty of room for three of us, beautiful views, very quiet. We had wi-fi and continental breakfast included in our rate - the wi-fi worked flawlessly and the morning pastries were delicious. Service in this hotel is top rate - the concierges helped us with car rental, spa and restaurant reservations. And the location couldn't be better. We were able to walk everywhere downtown. We highly recommend Sutton Place.

This was my third time staying at Sutton Place and love staying here. Great location, clean rooms, comfortable beds, friendly/helpful staff. However, I don't recommend eating breakfast at the restaurant, pretty spendy for what you get. Maybe the buffet is the better way to go. Parking is spendy but hotel usually has a deal that helps cover the cost of parking. But this is my hotel of choice when I come to Vancouver!

First the service at Sutton Place was great and the staff was very friendly and helpful. The location is also great. Unfortunately the hotel itself is outdated and the rooms are in need of an upgrade. The price was very reasonable, but it would be nice to see this hotel receive a much needed makeover.

We were pleased with the location of this Hotel as it is only a 10 minute downhill walk from Canada Place from where the Cruise Ships depart. Our room was clean and comfortable. The Hotel is very close to the main shopping area and across the road we were able to catch the Hop-on Hop-off Trolley Tour.

It is central to all downtown activities and the staff are friendly,and helpful. The restaurant is great with always a little chef's surprise. We also enjoy the pool which has good hours for use. I have stayed with friends and family and for business and never been disappointed.